We believe data privacy is your right. Here's a clear overview of how your information is used and protected at SapphireBet.
Our core privacy commitments at a glance
All your personal data is stored with AES-256 encryption. No hacker or third party can gain access to your information.
SapphireBet never sells your personal data to any third party. Your information is used solely to improve and deliver our services.
View, correct, or request deletion of your data at any time. You have full control.
Only limited data is shared with the necessary payment partners, and only with your consent.
We are fully transparent about which cookies we use and why. You also have the option to disable cookies if you wish.
Your data is never stored longer than necessary. Once the designated retention period ends, it is securely deleted.
In brief: SapphireBet takes your privacy seriously. We only collect the information we need, keep it secure, and never sell it. Read this policy to understand how we handle your data.
SapphireBet (referred to as "we", "us", or "the platform") is an online sports betting and gaming service operated for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
By using the SapphireBet website or app, you agree to this Privacy Policy. We may update this policy from time to time, and you will be notified before any major changes take effect.
Our goal is to protect your privacy with full transparency. We believe your data belongs to you, and safeguarding it is our responsibility.
SapphireBet collects several types of information. The full breakdown is listed below:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account management and communication |
| Financial Information | Payment methods, transaction history | Payment Processing & Fraud Prevention |
| Usage Data | Betting history, game activity, login times | Service improvement and Responsible Gaming |
| Technical Information | IP address, browser, and device information | Security & Site Optimisation |
We never collect unnecessary or excessive data. Every piece of information we collect has a specific purpose, and you will always be informed of it.
SapphireBet collects your information in several ways. In all cases, we are fully transparent about it:
We use your information only for specific, legitimate purposes. Full details are provided below:
We never share your data with third parties for advertising purposes. You can unsubscribe from our promotional messages at any time.
SapphireBet's position is clear — we do not sell your data. That said, in the limited circumstances below, certain information may be shared:
Our Promise: SapphireBet never sells, rents, or exchanges your personal data. Information is only shared to deliver our services and based on your consent.
| Who We Share It With | What Information Is Shared | Why It's Needed |
|---|---|---|
| Payment Providers (Mobile Pay, Nagad, Rocket) | Name, mobile number, transaction amount | To process payment |
| Identity Verification Agency | Name, date of birth, ID number | For KYC verification |
| Law Enforcement | Information Required by Legal Order | To meet legal obligations |
| Technology Partners | Encrypted & anonymized data | In platform operations |
SapphireBet uses cookies and similar technologies to enhance your browsing experience. We use three types of cookies:
You can disable or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
We use industry-leading technology to keep your data secure. The key aspects of our security measures are:
All data transfers are secured with 256-bit SSL encryption.
Data is stored in secure data centers with regular backups.
Enabling 2FA adds an extra layer of security to your account.
Round-the-clock security monitoring and detection of suspicious activity.
Our security team conducts regular audits and updates. In the event of a data breach, we will notify affected users within 72 hours.
As a SapphireBet user, you have the following rights regarding your personal data:
To exercise any of these rights support@sapphirebet.click-. We will respond within 30 days.
We do not retain your data longer than necessary. Retention periods are determined by two factors: the needs of service delivery and our legal obligations.
Once the retention period expires, your data is securely deleted or anonymised so that it can no longer be used to identify you.
SapphireBet is strictly prohibited for anyone under the age of 18. We do not knowingly collect or store data from minors.
If a minor accidentally creates an account and notifies us, we will immediately close the account and delete all associated data. If a parent or guardian suspects their child's information may be held by us, please contact our support team right away.
We update this Privacy Policy from time to time to keep pace with changes in technology and regulations. For any significant changes, we will:
For minor changes, only the update date on this page will be revised. You can always check the last updated date to see whether the policy has changed.
For any privacy questions, concerns, or data-related requests, please get in touch with us. We are always ready to assist you.
Our FAQ page Find answers to common privacy questions. For more details, About Us You may also visit this page.